E-commerce
Hire a VA for Ecommerce
Upload products, manage orders, and track stock while you scale the shop.
Scale Your Online Store with Operational Excellence
South African ecommerce VAs manage product uploads, process orders, handle customer inquiries, track inventory, process returns, and support daily store operations—keeping your online business running smoothly as you scale revenue.
Familiarity with Shopify or WooCommerce
Strong customer service skills for inquiries
Ability to process orders and returns
Detail-oriented product listing management
Reliable support for daily store ops
Cost-effective solution - save up to 80% compared to local hires
What South African VA for Ecommerces Can Do
Product Management
- •Upload new products with descriptions and images
- •Update product pricing and inventory
- •Organize product categories and collections
- •Optimize product SEO for search
- •Manage product variants and options
Order Processing
- •Process and fulfill customer orders
- •Generate shipping labels and tracking
- •Update order status and notifications
- •Coordinate with fulfillment centers
- •Handle order cancellations and modifications
Customer Support
- •Answer customer product inquiries
- •Process return and exchange requests
- •Handle shipping and delivery questions
- •Resolve order issues and complaints
- •Maintain positive customer relationships
Store Operations
- •Monitor inventory stock levels
- •Update store policies and pages
- •Manage discount codes and promotions
- •Track sales metrics and reports
- •Coordinate with suppliers on shipments
Use Cases This Role Supports
A va for ecommerce can help with these specific business needs
Account Management & Client Relations
Manage accounts, foster relationships, and help you grow revenue to increase lifetime value.
Learn MoreBasic Customer Inquiries
Address questions, resolve issues, and help you improve satisfaction to build loyalty.
Learn MoreCompetitor Price Monitoring
Track pricing data, analyze market trends, and help you set competitive prices to maximize sales.
Learn MoreCRM Management
Manage customer data, analyze behavior, and help you enhance decision-making to strengthen customer relationships.
Learn MoreCustomer Data Management (CRM)
Manage customer records, update database entries, and help you ensure data accuracy to maximize sales opportunities.
Learn MoreE-commerce Customer Support
Process orders, manage returns, and help you improve satisfaction to increase repeat purchases.
Learn MoreE-commerce SEO & Keyword Research
Optimize product pages, conduct keyword research, and help you Improve search rankings to drive organic sales.
Learn MoreInventory Management & Forecasting
Monitor stock levels, predict demand, and help you reduce holding costs to maintain optimal stock levels.
Learn MoreInventory Monitoring
Track stock levels, report shortages, and help you prevent lost sales to ensure supply chain efficiency.
Learn MoreOrder Fulfillment & Returns Management
Process returns, track inventory, and help you streamline logistics to improve customer satisfaction.
Learn MoreStorefront & Platform Management
Manage product listings, track platform metrics, and help you optimize sales to increase online revenue.
Learn MoreUpselling & Cross-Selling
Identify opportunities, suggest relevant products, and help you maximize revenue to increase customer lifetime value.
Learn MoreWhich Industries Need This Role?
Companies in these industries frequently hire va for ecommerces
Hire English Native Talent
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Snothando
Virtual Administrative Support Specialist
Work Experience
Virtual Assistant at Freelance
01-01-2020 - Present
Sales Consultant at UDM International
07-01-2023 - 11-01-2024
Education
Professional Certificates in Marketing
01-01-2023 - Present
Core Competencies
Danielle
Sales and Administrative Professional
Work Experience
Self-Employed at Private English Tutor
12-01-2024 - 03-01-2025
Sales Representative | Copywriter & SEO Writer at Empire
05-01-2024 - 06-01-2024
Education
Matric from Stanmore Secondary
01-01-2019 - 11-01-2023
Core Competencies
Chantel
High Ticket Sales, Data Analysis, and Project Management
Work Experience
Sales Account Manager at Kathea Energy
06-19-2023 - 01-01-2025
Project Manager at Provhana (Pty) Ltd
01-01-2021 - 12-31-2022
Education
BSc in Actuarial Sciences
01-01-2015 - Present
Core Competencies
Dimpho
Barbershop Manager & Product Designer
Work Experience
Barbershop Manager & Product Designer at Cutting Edge Barbershop
01-01-2022 - 01-01-2025
Barber & Hair Stylist at The Legendary Barbershop
01-01-2021 - 01-01-2022
Education
Vocational Training
01-01-2012 - 01-01-2018
Core Competencies
Simple, monthly pricing.
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Cancel when done recruiting.
Hire great talent or we'll give your money back. It's better than a "free trial."
Pro
$69/mo
- Create 3 job posts per month
- 14 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
Cancel easily anytime. No hidden fees.
Premium
$99/mo
- Create 5 job posts per month
- 30 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
- AI features
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GUARANTEE
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