Hire Remote Workers for E-commerce
South African remote workers handle your Shopify store, Amazon listings, and customer support. You focus on product sourcing and growth. They manage the rest.
Optimize Your E-commerce Store with Remote Workers
Let HireSava remote workers handle your store operations, customer support, and marketing. This frees you to focus on strategic growth and product development.
Tech-savvy remote workers with verified experience in Shopify, WooCommerce, and Amazon Seller Central
GMT+2 time zone enables 24/7 customer support coverage for global markets
Trained in e-commerce best practices including SEO optimization and conversion rate strategies
Cost-effective team model allows you to scale operations without increasing fixed overhead
Experienced in high-volume order processing and inventory management across multiple channels
Types of Roles for Every E-commerce Use Case
Example Roles
Example Roles
Why South Africa for E-commerce
South Africans speak native-level English. This is critical for customer support. Your customers won't struggle with language barriers.
The time zone (GMT+2) is a huge plus. They are awake while you sleep. They can handle support tickets and process orders overnight. You wake up to a clear inbox and shipped orders.
You get 24/7 coverage without paying for a night shift. It keeps your store moving fast.
Liam
E-commerce Operations Manager
WORK EXPERIENCE
Store Manager at Online Fashion Retailer
Feb 2021 - Present
Overseeing daily operations for a Shopify Plus store, managing a team of 3 support agents, and coordinating logistics.
Customer Support Team Lead at Global BPO
Jan 2018 - Jan 2021
Managed a team of 15 agents for a US tech client, tracking KPIs like response time and CSAT scores.
EDUCATION
B.Com Supply Chain Management
University of Stellenbosch • 2014 - 2017
CORE COMPETENCIES
Current Status: Available for Immediate Hire
Meet Liam: E-commerce Operations Manager
Liam starts at 8:00 AM SAST. He clears the support queue (Gorgias or Zendesk) that built up overnight. He flags any urgent shipping issues for the warehouse.
He spends the middle of the day managing inventory. He checks stock levels on Shopify and reorders from suppliers. He also updates product listings with new photos and descriptions.
Before he leaves, he sends a daily sales report to the US team. He hands off any unresolved issues to the US support team as they sign on.
Example Tasks That Our E-commerce Remote Workers Handle
Store & Product Listing Management
- •Writing compelling, SEO-enhanced product titles and descriptions
- •Editing, optimizing, and uploading high-quality product images and videos
- •Creating and managing multi-variation listings (size, color, style)
- •Generating flat files for bulk product uploads and edits
- •Optimizing product listings for on-page SEO (keywords, metadata)
- •Monitoring competitor prices and updating listings as needed
Amazon Seller Central Management
- •Conducting product research to find profitable new items to sell
- •Creating and optimizing Amazon listings including A+ Content
- •Managing FBA/FBM inventory and tracking stock levels
- •Monitoring and managing account health to ensure compliance
- •Managing customer feedback and generating positive reviews
Order Processing & Inventory Logistics
- •Processing daily customer orders and managing fulfillment workflow
- •Coordinating with suppliers, 3PLs, and warehouses
- •Managing shipping labels, tracking shipments, and addressing delivery problems
- •Handling refund requests, processing returns, and managing reverse logistics
- •Monitoring inventory levels across all sales channels to prevent stockouts
E-commerce Customer Support
- •Handling pre-sales and post-sales inquiries via email, live chat, and phone
- •Resolving customer issues efficiently (damaged orders, wrong items, tracking)
- •Processing returns and exchanges in line with company policy
- •Responding professionally to product reviews and customer feedback
Digital Marketing & Growth
- •Managing Amazon PPC campaigns and analyzing performance reports
- •Creating and scheduling engaging content for social media platforms
- •Conducting competitor research on pricing and marketing tactics
- •Drafting and managing email marketing campaigns and automations
- •Researching and coordinating with influencers for collaborations
Tools They Know
Our team knows the platforms you use. They can start adding value on day one.
Shopify & WooCommerce
Experts in managing products, collections, and apps.
Amazon Seller Central
Can handle FBA shipments, listing optimization, and account health.
Gorgias & Zendesk
Fast at resolving tickets, creating macros, and chat support.
Klaviyo
Can set up email flows, segment lists, and send campaigns.
Helium 10
Know how to do keyword research and track keyword rankings.
Slack & Asana
Great at communicating updates and managing tasks.
How to Manage Your E-commerce VA
E-commerce moves fast. Here is how to keep your remote team aligned.
Shared Inbox
Use a tool like Gorgias or Help Scout. Assign tickets to them. Monitor their response times and quality.
Clear SOPs for Returns
Write down exactly how to handle returns and refunds. Give them a script. It prevents costly mistakes.
Daily Sales Report
Have them send a quick summary of sales and issues at the end of their shift. It keeps you in the loop.
Secure Access
Use LastPass or 1Password. Give them their own user accounts on Shopify/Amazon. Restrict permissions to what they need.
Product Training
Send them samples if possible. Record videos explaining your products. The better they know the product, the better they sell it.
Start Hiring Today
Ready to build your elite remote team?
Start Hiring TodayZero Risk: Pay $0 if you don't hire anyone.
How it works?
HireSava.com is the easiest way to hire remote talent from South Africa. 3 easy steps to hire your dream talent.
Post a job
Let talented workers come to you by posting a job.
- Describe the role, skills required, and other details.
- Add screening questions to filter candidates based on your unique criteria.
- Select from our job packages to boost visibility and attract the best candidates.
Review applications
Sort through qualified candidates and find your perfect match.
- Review detailed profiles and work history.
- Filter candidates based on skills and experience.
- Shortlist top candidates for interviews.
Hire and start working
Connect with your chosen candidate and begin your collaboration.
- Message candidates directly through our platform.
- Conduct interviews and finalize terms.
- Start working together immediately.
Simple, monthly pricing.
Hire talent directly with no markups
Cancel when done recruiting.
Hire great talent or we'll give your money back. It's better than a "free trial."
Pro
$69/mo
- Create 3 job posts per month
- 14 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
Cancel easily anytime. No hidden fees.
Premium
$99/mo
- Create 5 job posts per month
- 30 day job expiration
- Unlimited applications per job
- Message candidates
- View contact details
- Access candidate resumes
- AI features
Cancel easily anytime. No hidden fees.
GUARANTEE
100%
100% Money Back Guarantee.
If you don't find someone great, we'll give you your money back.
NO CONTRACTS. NO COMMITMENTS. NO EXTRA FEES. NO SALARY MARKUPS. CANCEL SUBSCRIPTION AT ANYTIME.