Hire Remote Workers for Medical Aesthetics
South African remote workers manage patient scheduling, lead follow-up, and EMR tasks. Your in-office team focuses on delivering exceptional patient experiences and treatments.
High-Touch, High-Tech Support for Medical Aesthetics
Let HireSava remote workers manage your front desk and back office tasks. This ensures no lead is missed while maintaining strict HIPAA compliance.
Trained in HIPAA compliance and strict data security protocols for patient information
Experienced in sales-oriented customer service and upselling aesthetic treatments
Skilled at monitoring high-intent leads across all channels (phone, chat, Instagram DMs)
Can handle patient reactivation and follow-ups to maximize lifetime value
Familiar with EMR/CRM software like Aesthetic Record, Vagaro, and PatientNow
Types of Roles for Every Medical Aesthetics Use Case
Example Roles
Example Roles
Why South Africa for MedSpa Support
Aesthetics is a luxury service, not just a medical one. Patients expect a "concierge" experience from the moment they inquire. South African talent is culturally tuned to high-end service, offering a warmth and sophistication that aligns perfectly with premium brands.
Retention is the lifeblood of a medspa. You need staff who can build genuine relationships, remembering a patient's daughter's wedding or their last vacation. The South African philosophy of Ubuntu (connectedness) makes this level of personal care second nature.
Upselling treatments requires finesse, not pressure. Your remote coordinator can gently suggest adding a hydrafacial to a Botox appointment or explain the value of a membership, increasing your revenue per visit without feeling "salesy."
Chloe
Patient Concierge
WORK EXPERIENCE
Spa Manager at Luxury Hotel Spa (Cape Town)
2018 - Present
Managed bookings, retail sales, and therapist schedules for a 5-star spa.
Beauty Therapist at Skin Clinic
2015 - 2018
Performed treatments and handled front-desk sales and bookings.
EDUCATION
Diploma in Somatology
Isa Carstens Academy • 2014
CORE COMPETENCIES
Current Status: Available for Immediate Hire
Meet Chloe: Patient Concierge
Chloe begins her day by responding to 12 overnight Instagram DMs asking about lip filler pricing. She converts 4 of them into booked consultations by sending a personalized voice note and a link to your booking portal.
Mid-day, she calls patients on the "Botox Due" list. She reminds them it's been 3 months since their last treatment and books them in for a refresh, ensuring your provider's schedule stays optimized.
In the afternoon, she audits the day's charts in Aesthetic Record, ensuring all "Before & After" photos are uploaded and consents are signed, keeping your practice compliant and audit-ready.
Example Tasks That Our Medical Aesthetics Remote Workers Handle
Patient Scheduling & Coordination
- •Answering high-volume phone calls and managing patient inquiries
- •Scheduling medical and aesthetic appointments for multiple providers
- •Sending automated appointment confirmations and personalized reminders
- •Managing rescheduling and cancellations to optimize the clinic schedule
- •Handling pre-visit FAQs about treatments, pricing, and preparation
Patient Records & Admin
- •Collecting and verifying new patient demographics and insurance information
- •Updating patient records in EMR/CRM software
- •Managing digital patient intake forms, consent forms, and treatment documentation
- •Ensuring all communications are handled in a 100% HIPAA-compliant manner
Patient Engagement & Sales
- •Responding in real-time to Instagram DMs, Facebook messages, and website chats
- •Following up on leads who abandoned the online booking form
- •Upselling and cross-booking relevant services (e.g., pairing Botox with lip fillers)
- •Sending pre- and post-care instructions via email or text
- •Conducting patient reactivation calls to no-shows and lapsed patients
Compliance & Operations
- •Monitoring industry-specific regulation changes across jurisdictions
- •Tracking provider certification and license renewal requirements
- •Organizing and filing regulatory documentation for practice compliance
- •Assisting with tracking product inventory and supplies
Tools They Use
Our aesthetics talent is ready to integrate into your EMR and marketing platforms.
Aesthetic Record / Jane
EMR and practice management specific to aesthetics.
Zenoti / Vagaro
Booking, POS, and inventory management.
Podium / Kenect
Patient texting and review management.
Instagram / ManyChat
Social media engagement and DM automation.
Canva
Creating on-brand social posts and email newsletters.
Google Workspace
Email and document collaboration.
How to Manage Your Remote Concierge
Empower them to be the voice of your brand.
Membership Sales Scripts
Don't just let them book appointments. Give them a script to sell your membership program: 'Did you know joining our VIP club saves you $50 on today's treatment?'
Photo Management SOP
Train them on exactly how to label and store 'Before & After' photos. These are your best marketing assets, but only if they are organized and consent-tagged.
Social Media 'Tone' Guide
If they are replying to DMs, give them a style guide. Do you use emojis? Are you formal or best-friend vibes? Consistency is key.
Cancellation Policy Enforcement
Empower them to enforce your 24-hour cancellation fee. It's awkward for you to do it in person; let them handle the tough conversation over the phone.
Daily 'Fill the Books' Focus
If tomorrow has gaps, their #1 priority is calling the waitlist or recent inquiries to fill those slots. Empty chair time is lost revenue.
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How it works?
HireSava.com is the easiest way to hire remote talent from South Africa. 3 easy steps to hire your dream talent.
Post a job
Let talented workers come to you by posting a job.
- Describe the role, skills required, and other details.
- Add screening questions to filter candidates based on your unique criteria.
- Select from our job packages to boost visibility and attract the best candidates.
Review applications
Sort through qualified candidates and find your perfect match.
- Review detailed profiles and work history.
- Filter candidates based on skills and experience.
- Shortlist top candidates for interviews.
Hire and start working
Connect with your chosen candidate and begin your collaboration.
- Message candidates directly through our platform.
- Conduct interviews and finalize terms.
- Start working together immediately.
Simple, monthly pricing.
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- 14 day job expiration
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