Hire Remote Workers for Education & EdTech
South African remote workers manage your LMS, student support, and community engagement. You focus on creating expert content. They handle the technology and student experience.
Innovating Learning for the Education Sector
Let HireSava remote workers manage your LMS backend, student support, and community engagement. This frees you to focus exclusively on creating high-value educational content.
EdTech-native talent from South Africa's established domestic EdTech industry
Existing experience with LMS platforms like Kajabi, Teachable, and Thinkific
Trained in student support systems and online education models
Can act as Community Manager to reduce student churn and increase engagement
Understands the technical and administrative burdens that bottleneck course creators
Types of Roles for Every Education Use Case
Why South Africa for Education Support
South Africa's education system is modeled on the British Commonwealth standard, meaning university graduates share a similar academic framework to the UK, Australia, and Canada. This ensures high literacy regarding academic administration, grading rubrics, and institutional hierarchies.
The "Peak Season" problem in education—where admissions and enrollment periods drown staff in admin—is solved by South Africa's flexible workforce. You can scale your support team up specifically for the August/September rush without committing to permanent annual salaries.
English is the primary language of instruction in South African universities. This ensures that your remote staff can handle complex student inquiries, draft university-level communications, and manage learning management systems (LMS) with native fluency.
Naledi
Admissions Coordinator
WORK EXPERIENCE
Student Enrollment Officer at Private College (Johannesburg)
2019 - Present
Processed 500+ applications per semester and managed student orientation days.
Program Assistant at Non-Profit Education Trust
2016 - 2018
Coordinated scholarship applications and donor reporting.
EDUCATION
BA in Psychology
University of Pretoria • 2015
CORE COMPETENCIES
Current Status: Available for Immediate Hire
Meet Naledi: Admissions & Student Support
Naledi begins her day by clearing the "General Inquiries" inbox, responding to prospective students about application deadlines and tuition fees. She uses Zendesk macros for common questions but personalizes each reply to keep the tone welcoming.
Mid-day, she logs into Salesforce to process a batch of incomplete applications. She calls applicants to remind them of missing documents (transcripts, ID copies) and walks them through the upload process on the portal.
In the afternoon, she supports the Academic Director by scheduling interviews for the upcoming semester and updating the "Accepted Students" list in the LMS to trigger their welcome emails.
Example Tasks That Our Education Remote Workers Handle
LMS Platform Management
- •Organizing and uploading all course materials (videos, slides, PDFs, lesson notes)
- •Structuring course modules and lessons within the LMS platform
- •Creating and setting up quizzes, assignments, and assessments
- •Building and managing automated email sequences (welcome, module release, certificates)
- •Managing student enrollments, processing payments, and handling refund requests
Student Support & Communication
- •Serving as primary point of contact for all non-expert student inquiries
- •Providing basic technical troubleshooting for platform access and video playback
- •Responding to course platform notifications and student messages
- •Sending timely updates and reminders for live calls and new module releases
- •Monitoring student progress and proactively reaching out to those falling behind
Student Community Management
- •Moderating the private course community (Facebook Group, Discord, Slack, forum)
- •Responding to student comments and questions to foster engagement
- •Initiating discussions, posting "wins," and encouraging student-to-student interaction
- •Organizing and co-hosting virtual events or live Q&A sessions on Zoom
- •Systematically gathering and organizing student feedback, testimonials, and case studies
- •Tracking and reporting on community engagement and student satisfaction metrics
Educational Content & Marketing
- •Creating simple tutorial videos or how-to guides for students on using the platform
- •Managing social media and email marketing campaigns to promote courses
- •Developing content for blogs, newsletters, and lead magnets to attract students
- •Performing basic graphic design (Canva) for worksheets and promotional images
- •Conducting market research on student needs, topic requests, or competitor courses
Tools They Use
Our education talent is ready to integrate into your LMS and SIS platforms.
Canvas / Blackboard
Learning Management System (LMS) administration.
Salesforce for Education
Managing student lifecycles and alumni relations.
Slate / Ellucian
Admissions and enrollment management systems.
Zendesk / Help Scout
Student support ticketing and knowledge base.
Zoom / Microsoft Teams
Virtual classroom coordination and meetings.
Google Workspace
Document collaboration and scheduling.
How to Manage Your Remote Education Team
Structure their role to handle the cyclical nature of academic admin.
The 'Peak Season' Plan
Draft a specific SOP for enrollment periods. Define exactly when they should escalate a student issue to a Dean or Director versus handling it themselves.
Privacy First (FERPA/POPIA)
Ensure they understand student privacy laws. South Africa's POPIA is very similar to GDPR, so they are culturally accustomed to strict data privacy.
Template Libraries
Give them a library of APPROVED email templates for sensitive academic situations (e.g., rejected applications, grade disputes) so they don't have to draft from scratch.
LMS Sandbox Access
When training on your specific LMS (like Canvas), give them 'Sandbox' access first so they can practice uploading content without risking a live course.
Weekly 'Pulse' Check
Student sentiment changes fast. Have a Friday sync where they report on 'Student Voice'—what are the top complaints or questions coming into the inbox this week?
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How it works?
HireSava.com is the easiest way to hire remote talent from South Africa. 3 easy steps to hire your dream talent.
Post a job
Let talented workers come to you by posting a job.
- Describe the role, skills required, and other details.
- Add screening questions to filter candidates based on your unique criteria.
- Select from our job packages to boost visibility and attract the best candidates.
Review applications
Sort through qualified candidates and find your perfect match.
- Review detailed profiles and work history.
- Filter candidates based on skills and experience.
- Shortlist top candidates for interviews.
Hire and start working
Connect with your chosen candidate and begin your collaboration.
- Message candidates directly through our platform.
- Conduct interviews and finalize terms.
- Start working together immediately.
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- 14 day job expiration
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