Hire a Virtual Assistant for Food & Hospitality

South African virtual assistants handle reservations, guest communications, and social media. Your on-site staff focuses on delivering exceptional in-person service and experiences.

Enhancing the Guest Experience in Food & Hospitality

Let HireSava VAs manage your booking and guest communication lifecycle. This frees your on-site team to focus exclusively on in-person service excellence.

Experienced hospitality professionals from South Africa's world-class tourism industry

Native understanding of high-touch, fast-paced, 24/7 hospitality operations

Tech-savvy with modern booking and guest-service platforms

GMT+2 time zone enables coverage across multiple global markets

Can manage entire booking lifecycle from inquiry to post-stay review

Types of Roles for Every Food & Hospitality Use Case

Virtual Assistant for Reservation & Booking

Example Roles

  • Reservation Specialist
  • Booking Coordinator
  • OTA (Online Travel Agent) Manager

Virtual Assistant for Guest Relations

Example Roles

  • Guest Relations Coordinator
  • Customer Support Specialist
  • Customer Feedback Analyst
  • Virtual Concierge

Virtual Assistant for Social Media & Reputation

Example Roles

  • Social Media Manager
  • Reputation Management Specialist
  • Content Marketing Coordinator

Virtual Assistant for Event & Catering

Example Roles

  • Event Coordinator
  • Sales & Marketing Assistant
  • Catering Sales Coordinator

Virtual Assistant for Back-Office & Vendor Management

Example Roles

  • Administrative Assistant
  • Procurement Assistant
  • Bookkeeping Assistant

Example Tasks That Our Food & Hospitality Assistants Handle

Reservation & Booking Management

  • Managing online and phone bookings through multiple platforms (Resy, OpenTable, Booking.com)
  • Optimizing table allocation or hotel room assignments to maximize capacity and revenue
  • Handling special requests, group bookings, VIP guests, and dietary requirements
  • Sending booking confirmation emails and personalized reminder messages
  • Managing waitlists and processing cancellations and modifications efficiently

Guest Relations & Communication

  • Providing 24/7 first-line support for guest inquiries via omnichannel platforms
  • Acting as a virtual concierge to provide local information and activity bookings
  • Coordinating with on-site staff to fulfill guest requests in real-time
  • Collecting and responding to post-stay or post-dining guest feedback surveys

Marketing & Reputation Management

  • Scheduling and publishing engaging content about daily specials and upcoming events
  • Actively monitoring and responding to online reviews on TripAdvisor, Google, and Yelp
  • Updating menus, operating hours, and pricing across all online listings
  • Creating and distributing email newsletters and promotional offers to past guests

Event & Catering Support

  • Handling initial event and catering inquiries and sending information packages
  • Coordinating with external vendors (florists, AV technicians, rental companies)
  • Managing event timelines, guest lists, and RSVP tracking for private functions
  • Preparing client contracts, processing deposits, and handling final invoicing

How it works?

HireSava.com is the easiest way to hire remote talent from South Africa. 3 easy steps to hire your dream talent.

1

Post a job

Let talented workers come to you by posting a job.

  • Describe the role, skills required, and other details.
  • Add screening questions to filter candidates based on your unique criteria.
  • Select from our job packages to boost visibility and attract the best candidates.
2

Review applications

Sort through qualified candidates and find your perfect match.

  • Review detailed profiles and work history.
  • Filter candidates based on skills and experience.
  • Shortlist top candidates for interviews.
3

Hire and start working

Connect with your chosen candidate and begin your collaboration.

  • Message candidates directly through our platform.
  • Conduct interviews and finalize terms.
  • Start working together immediately.

Simple, monthly pricing.

Hire talent directly with no markups

Cancel when done recruiting.

Hire great talent or we'll give your money back. It's better than a "free trial."

Popular

Pro

$69/mo

  • Create 3 job posts per month
  • 14 day job expiration
  • Unlimited applications per job
  • Message candidates
  • View contact details
  • Access candidate resumes

Cancel easily anytime. No hidden fees.

Premium

$99/mo

  • Create 5 job posts per month
  • 30 day job expiration
  • Unlimited applications per job
  • Message candidates
  • View contact details
  • Access candidate resumes
  • AI features

Cancel easily anytime. No hidden fees.

SATISFACTION
GUARANTEE
100%

100% Money Back Guarantee.

If you don't find someone great, we'll give you your money back.

NO CONTRACTS. NO COMMITMENTS. NO EXTRA FEES. NO SALARY MARKUPS. CANCEL SUBSCRIPTION AT ANYTIME.

Frequently Asked Questions

The easiest way to hire remote talent from South Africa

Skip the recruiter fees. Get matched with ready-to-work virtual assistants from South Africa today.

SAVA mobile app