Industry-specific VA page
VA for Technical Support for Entrepreneurs
South African technical VAs troubleshoot issues, set up and integrate tools, update plugins, monitor website uptime, document processes, and provide first-line technical support—keeping your systems running smoothly while you focus on core development.
Core outcomes for Entrepreneurs
Fix bugs, update plugins, and monitor uptime while you develop features.
- Strong aptitude for learning new software
- Experience in troubleshooting basic tech issues
- Ability to set up and integrate tools (Zapier)
- organized documentation of technical processes
Typical responsibilities
- Diagnose and resolve basic technical issues
- Troubleshoot plugin and integration errors
- Test and verify bug fixes
- Provide first-line technical support
- Escalate complex issues to developers
- Set up and configure software tools
- Create Zapier automations and workflows
- Integrate third-party applications