Public by Default
Keeping work chats in open channels instead of private direct messages. This lets everyone see the context and stay informed.
Related Terms
Asynchronous Communication
Messaging where you don't need a reply right away. This helps people work in different time zones without getting stuck.
Burstiness
A mix of fast, back-and-forth chat followed by long periods of quiet work. Successful remote teams use this to stay aligned and stay productive.
Communication Charter
A simple guide that tells you which tool to use for which task. For example, use Slack for quick chats and Notion for long-term plans.