Right-Hand Operator to the CEO | AI + Ops + Marketing | Luxury Real Estate & Hospitality

Who We Are

Lumina Holdings is a luxury short-term rental management and real estate investment company operating across multiple markets. We also manage land acquisitions, a boutique hotel development, and a growing education brand. We move fast, operate at a high standard, and we're building something real.

We need the person who makes sure it all holds together.

The Role

This is not a task-based position.

You'll be the right hand to the CEO across multiple fast-moving businesses. Your primary job is simple to say and hard to do: make sure nothing falls through the cracks while the CEO operates at full speed.

Deals, vendors, follow-ups, systems, people, deadlines — you see everything and you make sure it moves. You don't wait to be told. You spot what's slipping and you fix it before it becomes a problem.

If you're the person who gets energy from bringing order to chaos, building systems that actually work, and being trusted with real ownership — keep reading.

What You'll Own

The Glue — This Is Job #1

• Be the connective tissue across all business units

• Own the CEO's inbox, calendar, and priority queue

• Flag what needs attention before it becomes a fire

• Coordinate projects, follow-ups, and open loops across multiple companies

• Make sure vendors, team members, and partners are moving and accountable

• Coordinate with bookkeeping team and maintenance vendors

Operations & Systems

• Build and maintain SOPs across properties, onboarding, and business operations

• Manage internal tools — ClickUp, Slack, CRM pipelines

• Track KPIs across multiple businesses

• Identify inefficiencies and fix them before being asked

• Build dashboards and reporting systems that give real visibility

AI & Automation

• Use AI tools daily to produce faster, better output

• Build workflows and automations using Zapier, Make, or n8n

• Help develop internal AI systems for lead gen, CRM automation, and operations

• Find every opportunity to eliminate manual work

Marketing & Growth Support

• Support email and SMS campaigns

• Assist with funnel builds, landing pages, and lead flows

• Coordinate outreach systems using Apollo or similar tools

• Own social media execution — content calendar, captions, scheduling, Canva assets

• Repurpose content across platforms using AI

Founder Support

• Act as a second brain to the CEO

• Research, summarize, and present findings clearly

• Support product development and strategic decisions

• Own special projects end to end — no hand-holding required

You Are

• Obsessively organized — you track everything and let nothing slip

• Proactive by default — you act before being asked

• A systems thinker — you build processes, not just complete tasks

• Comfortable with ambiguity — you figure it out

• Fast-moving and detail-oriented — both, not one or the other

• Available and responsive during US business hours

Must-Have Skills

• AI tools fluency — you use them every single day

• Strong systems thinking — SOPs, workflows, process design

• Excellent written communication

• CRM and pipeline management experience

• Ability to execute quickly with minimal direction

Bonus Points

• Zapier / n8n / Make experience

• Real estate, STR, or hospitality background

• Apollo or cold outreach systems

• Canva, social media execution

• SaaS or product building exposure

• Copywriting or funnel experience

What Makes This Role Different

Most roles give you a task list. This one gives you real ownership across multiple businesses at once. You'll see how deals get structured, brands get built, and companies scale — and you'll be part of making it happen.

The right person grows into Chief of Staff, Head of Operations, or a business unit lead. This is a starting point, not a ceiling.

Compensation

• Part-time to start (20 hrs/week) with clear path to full-time

• Monthly retainer based on experience — $1,500–$2,500/mo

• Performance bonuses tied to results

• Long-term for the right person

How to Apply

We read every application. To be considered, include:

1. A 2–3 minute Loom video answering: "Walk me through a time you were responsible for keeping multiple things moving at once — what broke, what didn't, and how you handled it"

2. Your AI tool stack and one specific example of how you used it to solve a real work problem

3. One thing about luxury real estate or hospitality that genuinely interests you