Project Lead - SETA Administration Services - Contract 36 Months
About the role and the company hiring.
Project Lead – SETA Administration Services
Must Have - NQF Level 7 (None Negotiable)
Team responsibility: Five administrators
Contract: Proposed 36-month assignment, subject to contract award
Purpose of the role
Lead the delivery of administrative services to an Education and Training Quality Assurance (ETQA) unit. Ensure accurate work, timely completion, organised records and consistent team performance.
Responsibilities
Develop and manage delivery plans, work schedules and team priorities.
Receive, prioritise and allocate administrative requests.
Monitor workloads, deadlines, productivity and outstanding tasks.
Oversee meeting logistics, document management, invoice batching, learner-result capturing and certificate distribution.
Conduct quality checks and ensure errors are corrected before submission.
Maintain standard operating procedures, checklists and task trackers.
Coordinate with client stakeholders and resolve operational queries.
Prepare monthly reports covering delivery, backlogs, quality, risks and corrective actions.
Coach administrators and identify training needs.
Coordinate leave cover, handovers and continuity of service.
Escalate matters requiring client decisions or approval.
Maintain confidentiality and follow approved records-management and systems-access procedures.
Essential requirements
Relevant NQF Level 7 qualification or higher in Project Management, Public Administration/Management, Business Administration or Social Science.
At least five years of relevant, verifiable work experience.
Previous experience working within a SETA or delivering services to a SETA.
Demonstrated experience leading teams or managing administrative project delivery.
Strong planning, quality-control, stakeholder-management and reporting skills.
Proficiency in Microsoft Excel, Word, Outlook and document-management systems.
Performance measures
Accurate submissions and adherence to agreed turnaround times.
Effective workload allocation and controlled backlogs.
Timely escalation and resolution of operational issues.
Clear monthly reporting and reliable service continuity.
Application requirements
Submit an updated CV detailing employment dates, SETA experience, leadership responsibilities and team sizes managed, together with certified qualification copies, contactable references, availability and expected remuneration.
This is a direct company role. Apply with a short statement and resume. HireSava does not charge applicants or sit in the middle of your application.
How to apply
Hit Apply now. You will be asked for a short application statement, your resume, and answers to any screening questions the employer added for this role.