Executive Assistant
About the role and the company hiring.
About Us
Bellagent is an enterprise grade AI agent platform that automates complex business workflows across industries. Our platform integrates with over 1,300 software tools, enabling companies to deploy practical, secure, and scalable AI solutions without the usual friction.
We are a Chicago headquartered, venture backed team with a global mindset. We value clean code, thoughtful architecture, and engineers who take ownership of their work.
About The Role
We’re looking for a friendly, clear-spoken and reliable Customer Support Assistant to be the first point of contact for our customers. You’ll answer questions, solve problems and make sure every customer feels heard and helped. You’ll also help our internal team with day-to-day admin tasks. This role suits someone who enjoys working with people, communicates clearly and wants to grow in a remote customer-facing job.
What You Will Do
Answer customer questions by [email, live chat, phone and video calls] quickly and professionally
Troubleshoot basic issues, guide customers to a solution, and pass complex cases to the right team
Record every conversation accurately in our [helpdesk/CRM, e.g., Zendesk, HubSpot]
Follow up with customers to confirm their issue is fully resolved
Spot questions and problems that keep coming up, and share them with the team so we can improve
Help managers with admin work such as scheduling, data entry and simple reports
Help keep help-center articles and reply templates up to date
What We Are Looking For
Required:
Fluent, professional English, written and spoken
Strong communication skills: you stay calm, patient and positive, even with frustrated customers
Good attention to detail and organization
Comfortable with everyday technology and quick to learn new tools
Reliable high-speed internet, a computer, a headset with a microphone, and a quiet, private place to work
Available 15-20 hours per week
Nice to Have:
1+ years in customer service, client support, sales or a similar role
Experience with helpdesk or CRM tools (Zendesk, Freshdesk, Intercom, HubSpot, etc.)
Previous remote work experience
New to customer service? If you communicate well and have a positive attitude, we’ll train you. Onboarding is paid, and you’ll have ongoing support.
Compensation & Benefits
$20–$25 USD per hour, depending on experience
Paid weekely via payoneer or paypal
Fully remote, no commute
Paid training and onboarding
How to Apply
Email [contactus@workatbellagent.com] with the subject line "Executive Assistant - [Your Name]"and include:
Your resume/CV
A short introduction (3–5 sentences) about yourself and why this role interests you
A 1–2 minute voice recording of yourself speaking English (video is welcome but optional)
This is a direct company role. Apply with a short statement and resume. HireSava does not charge applicants or sit in the middle of your application.
How to apply
Hit Apply now. You will be asked for a short application statement, your resume, and answers to any screening questions the employer added for this role.