Effortless Beauty Booking Specialist

Effortless Beauty is a Tennessee based wedding hair and makeup company serving Knoxville, Sevierville, Chattanooga and Nashville areas. Our strategic goal is to nurture the beauty of 10,000 brides on their most important day. We plan to achieve this mission through empowering our team, creating systems, and being the absolute best to our clients. We are guided by our core values: 

• Rooted Confidence - We want to empower our team in clarity and training to give each individual confidence. We want each bride to be confident in Effortless Beauty. 

• Committed to Fulfill - We make commitments with the weight that we are going to fulfill. Commitments to our brides and commitments between team members. We are a team and each person plays a critical role. 

• Fun-Loving Attitude - Be kind. Be loving. Be thankful. and Have fun! 

This Role

• Create Proposals for New Leads

• Perform sales information calls with clients

• Lead Follow Up

  • Maintain client communication (ie: answering questions, proposal revisions, etc.)

  • Maintain correct automation / tasks reminders for every project

  • Keep Honeybook Tasks up to date

• Enter Leads into CRM from lead sources and follow lead process. 

  • Wedding Wire / Knot

  • Zola, Our Day

  • Smokey Mountain Wedding Collective

• Maintain profiles on various website and lead sources

• Maintain organization and accuracy of sales resources and documents (ie: sales pricing list, venue/vendor list, SOP’s)

• Maintain accuracy of data in CRM. 

• Ensure that the Operations Coordinator has all the information needed after the project is booked - new booking notes. 

• Participate in Weekly one-on-one meetings with Manager and Admin Team huddles

• Inputting Sales KPIs into a centralized tracking system.

• Help with new lead strategy outreaches
  
  

Who you Are

• You can solve problems

• You have exceptional time management skills 

• You are organized

• You are highly self motivated and can work with minimal direction

• You have a high attention to detail

• You are excellent in verbal and written communication

• You embrace technology

• You empathize with Brides and their needs 

Requirements 

• Proficient in writing 

• Great on the phone with clients

• Sales / Customer Service experience

• Reliable high-speed internet and backup power

• Must be available to work U.S. Eastern Time business hours

• Go-getter mentality 

• Great with people

• Ability to learn software and company programs

Success Statements

1. Proposals are prepared and sent accurately and promptly.

1. Sent: to all parties that need them

2. Propt: within 24 hours

3. Accurate: no mistakes
   
   

2. Communication with Leads and Clients is prompt, effective, follows process and on-brand

   1. Responses to client questions

   2. Follow ups with leads (email, phone, text) happen in a timely sequence based on designed automations.

   3. Every Lead has had one or multiple touchpoints within a 30 day period
      

3. Data entry is accurate and centralized in CRM. 

   1. Entering lead notes

   2. Entering proposal information
      
      

4. New Lead outreach strategies are supported and maintained. 

   1. updates to lead generators

   2. blog posts, affiliate outreach, vendor and venue relationships
      
      

5. Relationship with the Manager is effective, collaborative and trustworthy. 

   1. Weekly meeting 

   2. Daily huddles and communication 

Compensation

• Full-time position

• R29,500–R30,000 per month (ZAR)

• Paid weekly

• Performance bonuses available

• Opportunity for long-term growth within the company

Application Instructions (Required)

This is a client-facing role representing the voice of Effortless Beauty.

To be considered for this role, please complete the following:

Video Introduction (Required)

Submit a 2–3 minute video introducing yourself.

In your video, please answer:

• Why you are interested in this role

• Your experience speaking with clients on the phone

• Why you would be a great fit for a bridal-focused company

• Describe your communication style in one sentence

Please speak clearly and professionally, as this role involves frequent phone communication with U.S.-based clients.

Written Responses

Please also answer the screening questions listed above in your application.

Applications without a video submission will not be considered.