Administrators – SETA / ETQA Support - 36 Month Contract
About the role and the company hiring.
Administrators – SETA / ETQA Support
Reports to: Project Lead
Positions: Five
Contract: Proposed 36-month assignment, subject to contract award
Purpose of the role
Provide accurate and timely administrative support to an ETQA unit, including meeting coordination, records management, learner-result capturing, certificate distribution and invoice administration.
Responsibilities
Meeting administration
Schedule meetings and coordinate invitations, attendance and logistics.
Prepare and distribute agendas and supporting documents.
Record minutes and maintain action trackers where required.
Records and document management
Receive, register, file and retrieve documents using approved systems.
Maintain accurate electronic and physical records.
Check documentation for completeness and follow up on missing information.
Keep filing structures and registers current.
Learner-result administration
Capture learner results using authorised source documents and approved systems.
Check entries for accuracy and flag discrepancies.
Maintain supporting records and track outstanding information.
Refer corrections and exceptions to the Project Lead.
Certificate administration
Maintain certificate registers and distribution records.
Coordinate approved dispatch or collection processes.
Track acknowledgements, outstanding collections and related queries.
Invoice administration
Receive, log and batch invoices with supporting documents.
Check administrative completeness and flag missing information.
Route batches for review and approval and track their status.
Daily delivery and communication
Complete allocated tasks within agreed deadlines.
Update task trackers and report progress to the Project Lead.
Respond professionally to authorised stakeholder queries.
Escalate errors, delays and unresolved requests promptly.
Follow approved procedures, quality checks and confidentiality requirements.
Essential requirements
Relevant NQF Level 6 qualification or higher.
At least three years of verifiable SETA experience.
Strong administration, data-capturing and document-management skills.
Proficiency in Microsoft Word, Excel and Outlook.
Excellent attention to detail, organisation and communication skills.
Ability to meet deadlines and handle confidential information responsibly.
Performance measures
Accurate data capturing and complete records.
Tasks completed within agreed turnaround times.
Current registers, trackers and filing.
Prompt escalation of discrepancies or missing information.
Professional and responsive stakeholder support.
Authority and accountability
The role provides administrative processing and coordination support. Technical decisions, certification eligibility and financial approvals remain with authorised client officials.
Application requirements
Submit an updated CV detailing SETA experience and employment dates, certified qualification copies, contactable references, availability and expected remuneration.
This is a direct company role. Apply with a short statement and resume. HireSava does not charge applicants or sit in the middle of your application.
How to apply
Hit Apply now. You will be asked for a short application statement, your resume, and answers to any screening questions the employer added for this role.