Property Maintenance Assistant

 We are a short-term property rental agency which operate in London. The successful candidate will be responsible for overseeing property issues, coordinating maintenance and cleaning quality, managing invoicing processes, and support guest communications during UK evening hours. This role is process-driven and decision-support focused, requiring strong organisation, ownership, and problem-solving ability. 

Working Hours 

• 3 hours per day for four days a week (expected to increase over time) 

• Covering daytime hours 

Responsibilities: 

• Review and assess reported maintenance and cleaning issues 

• Gather all required information (photos, videos, reports, quotes) 

• Liaise with contractors and suppliers to (a) diagnose issues; and (b) obtain quotes and timelines 

• Prepare clear, structured summaries for management approval 

• Once approved, coordinate execution and track completion 

• Work closely with internal teams to communicate approved actions, ensure tasks are completed to standard, follow up proactively on outstanding issues, and maintain clear internal records 

• Prepare and issue invoices accurately and on time 

• Track outstanding invoices and follow up where required 

Required Qualities:  

• Experience in operations, property management, or coordination roles 

• Strong written and verbal English 

• Highly organised with strong follow-up discipline 

• Ability to gather information, structure it, and present it clearly 

• Confident working with contractors and external suppliers 

• Comfortable handling multiple ongoing issues simultaneously 

• Strong problem-solving mindset (not task-based thinking) 

• Attention to detail and accountability 

Interested applicants, please send the following: 

1. Resume in PDF format with one valid government ID attached.  

2. Internet Speed Test:  Result dated (date) , and onwards.  

3. No less than TWO Professional Work References with name, your relationship with them, their email address, and their mobile number.  

4. Photo of your home office with your computer and all backups clearly visible.  

5. 1 Minute Introductory Video  

Incomplete responses shall not be entertained.  

Good luck and we look forward to hearing from you!  

Thank you very much for your time.