Executive Assistant & Operations Coordinator

About TCS

Tort Claim Strategies (TCS) is a specialist legal marketing and lead generation company. We build ethical, high-performance advertising campaigns across Meta and YouTube that connect people who have been harmed with the legal representation they deserve. We've delivered 94,000+ leads across 32+ campaigns and consistently rank in the top percentile for quality among legal marketing vendors.

We are a small, fast-moving remote team that values precision, ownership, and integrity. We build systems that work — and we hire people who take pride in doing things right.

About the Role

This is a senior support role working directly with the COO. You won't be doing basic admin — you'll be embedded in the operations of a fast-paced digital marketing business, owning systems, solving problems, and keeping everything running.

This is not a 9-5 role. Our campaigns run around the clock and situations arise that need fast responses. You'll have full flexibility in how and when you work, but high availability and quick response times are a core part of the job.

Your responsibilities will include:

• Daily monitoring of advertising campaigns (Meta, Google) and flagging performance issues early

• Auditing financial data including ad spend, invoices, and reconciliations

• Setting up and QA-checking landing pages and lead generation funnels

• Building and maintaining SOPs for repeatable processes

• Managing and QA-ing work submitted by other VAs

• Coordinating with external vendors, platforms, and team members

• Inbox management, scheduling, and executive support tasks

Tools you'll use: Google Workspace, Unbounce, Meta Ads Manager, Notion, and other platforms.

The role starts at ~20 hours per week with strong potential to grow to full-time.

About You

You think like an operator, not just an assistant. You notice what others miss, you build order out of chaos, and you take ownership without being asked twice.

You'll be a strong fit if you:

• Have a high attention to detail

• Are very responsive

• Have at least 2 years of experience in an EA, Operations, or Senior VA role

• Write in clear, professional English with zero tolerance for sloppy communication

• Are comfortable across multiple tech platforms and learn new tools quickly

• Can follow SOPs precisely and write new ones from scratch

• Are self-directed — you don't wait to be told what to do next

• Are comfortable with flexible, non-traditional hours — responsive when it matters, not just 9-5

• Have fast internet connection

Nice to have: experience in digital marketing, legal, or lead generation environments.

What's In It For You

• Pay: Up to $20 USD/hour, paid weekly, based on experience

• Hours: ~20 hours/week to start, with a clear path to full-time

• Flexibility: Fully remote — work wherever how you like, with the understanding that high availability is part of the role

• Growth: Real opportunity to grow

• Impact: Direct access to leadership and genuine influence over how the business runs

How to Apply

We use a structured process to find the right person.

Step 1: Complete our short application form (~5–10 minutes): https://tally.so/r/ja0jvJ

As part of the form, you'll be asked to submit a link to a short 1–2 minute video introduction. Applications without a video will not be considered.

Step 2: Shortlisted candidates will be invited to complete a paid test task ($30 USD).

Step 3: Final interview with the COO.

We review every application carefully and aim to respond as soon as possible.