Industry-specific VA page
VA for Insurance Verification for Healthcare
South African insurance verification VAs check patient eligibility, verify benefits, obtain prior authorizations, contact insurance providers, and update patient files—reducing claim denials and ensuring smooth billing while you focus on patient care.
Core outcomes for Healthcare
Call payers, check eligibility, and get auths while you see patients.
- Knowledge of insurance portals and verification
- Strong phone skills for calling providers
- Attention to detail for benefits data entry
- Ability to navigate medical billing codes
Typical responsibilities
- Verify patient insurance eligibility online and by phone
- Check coverage details and effective dates
- Verify patient demographic information
- Confirm in-network provider status
- Document verification in patient records
- Verify coverage for specific procedures
- Check deductibles, co-pays, and out-of-pocket maximums
- Determine coverage percentages