Practice Manager

About Duke BCG

Duke BCG is a fast-growing fractional COO and operational consulting practice focused on helping founders and leadership teams gain clarity, accountability, and execution.

We build systems, drive alignment, and help companies actually get things done.

We are in a growth phase and scaling quickly. This role is critical to ensuring the business runs as efficiently behind the scenes as it does for clients.

The Role

This is a Practice Manager / Operator role designed to act as the right hand to the founder, ensuring the business runs, grows, and doesn’t drop balls. A higher level Administrative role.

You will own the operational engine behind revenue growth and client delivery support: from managing inbound activity to ensuring marketing, sales follow-ups, and internal execution are happening consistently.

If you thrive on ownership, follow-through, and keeping high-performers organized and accountable, this is for you.

Key Outcomes You Own

1. Revenue Engine Support

• Ensure all inbound leads, messages, and opportunities are responded to quickly

• Track pipeline activity and ensure meetings are scheduled and happening

• Follow up on conversations, proposals, and next steps

• Support contract creation and sending

• Keep the founder accountable to revenue-driving activities

2. Marketing & Brand Execution

• Turn LinkedIn content into blogs and blogs into LinkedIn content

• Ensure consistent posting across LinkedIn and the website

• Upload, format, and publish blogs (including images and SEO basics)

• Coordinate with web developer to ensure updates are happening on time

• Maintain consistency in brand presence and messaging

3. Operational Execution & Accountability

• Track open tasks, priorities, and deliverables across the business

• Push for updates, notes, and follow-through (internally and externally)

• Ensure nothing falls through the cracks

• Organize and maintain systems for visibility and execution

• Act as a forcing function for progress

4. Client Delivery Support (Light)

• Coordinate scheduling (QBRs, check-ins, etc.)

• Assist with communication and logistics

• Ensure smooth client experience behind the scenes

What Success Looks Like (90 Days)

• Inbox, pipeline, and follow-ups are consistently managed

• Content is being repurposed and published weekly without prompting

• Website and LinkedIn presence are active and aligned

• Contracts and proposals go out quickly and consistently

• Stephany is spending more time on high-value work, not chasing details

• Nothing important is slipping through the cracks

Who You Are

• Highly organized with strong follow-through

• Comfortable managing up and holding a founder accountable

• Naturally proactive, you don’t wait to be told what to do

• Strong written communicator (especially in a professional tone)

• Detail-oriented but able to move fast

• Tech-comfortable (CRMs, LinkedIn, website platforms, etc.)

• You like being “in the middle of everything” and making it all work

Bonus If You Have

• Experience supporting a consultant, agency, or fractional executive

• Familiarity with LinkedIn content strategy and repurposing

• Basic understanding of marketing workflows and funnels

• Experience coordinating contractors or small teams

What This Role Is NOT

• Not a passive assistant role

• Not task-only execution without thinking

• Not someone who needs constant direction

This role is for someone who wants to own the operational backbone of a growing firm.

Compensation

• Competitive based on experience

• Opportunity to grow into a senior operations leader as the company scales

Why This Role Matters

You will directly impact the growth of Duke BCG by ensuring:

• Opportunities are captured

• Marketing is consistent

• Operations are tight

• The founder can focus on high-value work